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We receive many questions about how we rate and review sweepstakes casinos. Our editorial team personally tests each platform, makes real deposits, plays actual games, and completes redemptions to verify payout speeds. Trust scores are calculated from verified data including regulatory compliance, payout success rates, customer service response times, and player feedback analysis.
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Important: SweepState is an independent review site and cannot directly resolve disputes between players and casinos. We don't have access to casino accounts, customer databases, or redemption systems. If you're experiencing issues with a specific casino, you must contact that casino's customer support team directly.
However, we can provide guidance on dispute resolution best practices, explain your rights as a player, and document patterns of casino behavior that may affect our reviews. If a casino refuses to address your legitimate concern, share your documented experience with us and we'll investigate whether it reflects broader operational issues.
Check our guides for answers to common questions about sweepstakes casinos, bonuses, and redemptions.
Browse Guides →Generous no-deposit bonus of 500K GC + 2 SC for new players
No-deposit welcome bonus of 5K GC + 2.3 SC just for signing up
No traditional welcome bonus is offered, which is unusual for the sweepstakes category — instead, players unlock unique promos via bonus codes and earn rewards through the XP/leveling system with Cases and Caskets containing loot items redeemable for FC and SC.
