Responsible gaming

Help in New York

Free, confidential problem-gambling resources for New York residents. Sweepstakes casinos are currently prohibited here.

Need help now? Call or text.

The National Council on Problem Gambling helpline can connect you with support resources and is available in New York:

1-800-MY-RESET (1-800-697-3738)

1-800-522-4700 remains active. Or Text 800GAM, or chat online.

Source: National Council on Problem Gambling. Last checked 2026-05-03. The National Problem Gambling Helpline is not an emergency service. In an emergency, call 911 or 988.

New York-specific resources

HOPEline (NY OASAS)

1-877-846-7369

Visit site

NY Statewide Voluntary Self-Exclusion

Covers New York-licensed gaming venues and online operators. Enrollment is administered by the NY State Gaming Commission and lasts 1, 3, 5 years, or lifetime.

Enroll or learn more

New York State Gaming Commission

For licensing questions, operator complaints, or regulatory actions.

Visit regulator site

New York resource data last verified 2026-05-03.

National resources (always available in New York)

National Council on Problem Gambling

Free, confidential 24/7 help for anyone affected by problem gambling. Covers every US state via a national call/text/chat network with warm transfer to local affiliates where available. 1-800-522-4700 remains active as an alternate National Problem Gambling Helpline access point.

1-800-MY-RESET (1-800-697-3738)Alternate: 1-800-522-4700Text 800GAMLive chat Website

24/7/365, nationwide

Sweepstakes casino status in New York

As of April 2026, dual-currency sweepstakes casinos are currently prohibited in New York. See the New York operator availability + recent regulatory events →

If you're using sweepstakes sites to recover money lost elsewhere, or if play is affecting your relationships, finances, or time, please use the hotline above before signing up for another operator.

Responsible-play principles for sweepstakes sites

Set a purchase budget before you sign up, not after you've already spent.
Use every operator's built-in deposit and play-time limits. If a site you're on doesn't have them, that alone is a red flag.
Sweepstakes casinos are entertainment, not income. If you're playing to recover losses, stop and use the resources below.
Track how much time you spend, not just how much money. Time is usually the earlier warning sign.
If someone you live with asks you to stop, treat that as useful data. They see patterns you may not.

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Responsible play

Sweepstakes play should be treated as entertainment. If play is affecting your finances, time, or wellbeing, use the responsible-play resources linked below.

For help, call 1-800-MY-RESET (1-800-697-3738). 1-800-522-4700 remains active as an alternate National Problem Gambling Helpline access point, or use our responsible-play resources page.

Source: National Council on Problem Gambling. Last checked 2026-05-03. SweepState is an informational review site and does not provide counseling, treatment, crisis support, or medical advice.