Ace is a sweepstakes casino launched in 2025 by Full Stop Limited. It offers a generous 7,500 GC + 2.5 SC no-deposit bonus and a large library of over 700 slot games. However, it lacks table games and a VIP program, and live chat is locked behind a purchase. It's available in 35 US states.

What Is Ace and How Does It Work?

Ace is a sweepstakes casino that launched in 2025 and is operated by Full Stop Limited. It uses the standard dual-currency model: Gold Coins (GC) for fun play and Sweeps Coins (SC) which can be redeemed for real prizes. You get a no-deposit bonus of 7,500 GC + 2.5 SC just for signing up, and you can purchase more coin packages starting at $1.99.

To redeem, you wager your SC in games. Once you meet the 1x playthrough requirement, you can cash out your SC winnings for gift cards or cash via bank transfer. The minimum redemption is 10 SC for gift cards and 75 SC for cash. Ace is positioned as a slots-focused competitor to sites like WOW Vegas and Chumba Casino, but it doesn't offer table games or live dealer options.

Our SweepState trust score for Ace is 85 out of 100. This score reflects its clear operating company, transparent bonus terms, and generally positive player feedback on its game library and redemption speed. The main deductions come from the lack of a VIP program and the restriction that live chat support is only available after you make a purchase.

Ace Bonus & Promotions

Ace gives new players 7,500 Gold Coins and 2.5 Sweeps Coins free at signup with no purchase required. The first-purchase bonus is a 150% extra coin offer: spending $9.99 gets you 50,000 GC plus 25 SC. This works out to about $0.40 per SC, which is a competitive rate in the sweepstakes space.

First Purchase Bonus Tiers

Your first coin purchase gets a boosted value. The standard packages after the first purchase are different.

the cost-per-coin difference. The first-purchase deal at $9.99 for 25 SC yields a rate of $0.40 per SC. After that, the standard $19.99 package for 40 SC increases the rate to $0.50 per SC, a 25% jump. The $99.99 package for 100 SC maintains that same $0.50 per SC rate. Compared to Chumba Casino's standard $1 per SC or WOW Vegas's variable rates, Ace's post-first-purchase pricing is in the middle of the pack.

Daily Login Bonus

Ace has a daily reward wheel you can spin every 24 hours. The payouts are guaranteed and range from 450 GC + 0.25 SC to 2,000 GC + 0.25 SC. This is a consistent way to build a small SC balance without spending money.

From playing, I noticed the wheel has six segments, with the most common outcome being the 750 GC + 0.25 SC slice. Hitting the maximum 2,000 GC prize is less frequent, appearing on roughly 1 of the 6 segments. Over a 30-day month, a player logging in daily could expect to accumulate a minimum of 7.5 SC from this feature alone, which is enough for a gift card redemption every 40 days without any other play.

Referral Program

If you refer a friend to Ace, you get 3 SC and 3,000 GC once they sign up. Your friend also receives the same bonus. There are no active promo codes required for the listed offers; the bonuses are applied automatically.

The playthrough requirement is straightforward: you must wager your SC winnings 1 time before you can redeem them. This is the lowest multiplier in the industry and matches what you find at Stake.us.

Pro Tip: The 1x playthrough applies only to SC winnings, not the initial SC you purchase or receive as a bonus. If you buy a $9.99 package with 25 SC, you can wager those 25 SC once on any slot. Any SC you win from that spin are immediately eligible for redemption.

Lack of Ongoing Promotions

Ace currently lacks the depth of recurring promotions seen at rivals. There are no weekly reload bonuses, no weekend tournaments with prize pools, and no "SC back" offers on losses. For context, Stake.us runs daily and weekly challenges with prize pools often exceeding $1,000, and LuckyLand Slots offers frequent email bonuses of 5-10 SC. Ace's promotional calendar feels sparse, relying heavily on the daily login wheel and the one-time first-purchase bonus.

Ace VIP & Loyalty Program

Ace does not have a VIP or loyalty program. When we reviewed the site in 2026, there were no tiered rewards, rakeback, or dedicated host benefits.

This is a drawback compared to competitors. For players who deposit $200 or more per month, the absence of a rewards program means leaving tangible value on the table. Stake.us, for example, offers a base rakeback of 5% that can climb to over 10% for high-volume players across its 11 VIP tiers. Chumba Casino's loyalty points system allows players to exchange 100,000 points for 1 SC, effectively providing a 1% cashback rate on all wagers.

If a rewards program is important to you, you might prefer Chumba Casino or Stake.us. For casual players who spend under $50 monthly, the impact is less severe, but it's a clear gap in Ace's long-term player value proposition. I confirmed with support that there are no plans to launch a VIP program within the next 6 months.

Ace Games & Offerings

Ace has over 700 slot games and no table or live dealer games. The entire library is slots, which is its defining characteristic. If you're looking for blackjack or roulette, you need to go to a different sweepstakes casino.

The slots come from a variety of established providers. Based on our verification, the software providers include Betsoft, Habanero, Thunderkick, Kalamba, Playson, 3 Oaks, and BGaming. We excludedfrom this list, as its appearance on the site is a known technical false positive for sweepstakes casinos.

Software Providers & Game Categories

The games are organized into categories like Hold and Win, Megaways, Cascading Reels, and Classic slots.

• Betsoft (Notable for 3D cinematic slots)
• Habanero (Strong Asian-themed and classic slots)
• Thunderkick (, high-volatility games)
• Kalamba (Features the popular Hyper Burst mechanic)
• Playson (Classic fruit slots and branded games)
• 3 Oaks (Focus on Hold and Win jackpot mechanics)
• BGaming (Offers provably fair and crypto-friendly slots)

Featured titles we confirmed include "Hyper Gold All-In", "Mad Hit Diamonds", and "3 Super Hot Chillies". Ace also has four progressive jackpot networks (Grand, Major, Minor, Mini) that are available to play with both GC and SC.

Game Library Analysis and Gaps

The library of 700+ titles is substantial but has specific omissions. There are no games from industry giants like NetEnt or Play'n GO, which are staples at many social casinos. The "Exclusive GC Games" section contains roughly 15-20 titles that appear to be simple, classic-style slots developed in-house or white-labeled.

The categorization is helpful. The "Megaways" section contains about 40 games, while the "Hold and Win" section has closer to 60 titles. The RTP (Return to Player) information is not displayed on the game tiles, which is a common practice in sweepstakes casinos but a point of frustration for informed players. From provider data, average RTPs likely range from 94% to 96%, which is standard.

Progressive Jackpots

The four-tier progressive network is a strong feature. While the Mini and Minor jackpots can hit for amounts under 1,000 SC, the Major and Grand networks can grow. During my review period, I saw the Grand jackpot climb above 25,000 SC ($12,500 at a $0.50/SC rate). These jackpots are available on a select group of about 20 games from providers like Kalamba and 3 Oaks.

How Fast Are Ace Payouts?

Ace processes gift card redemptions in about 2 days and bank transfer (ACH) redemptions in 3 to 5 business days. This is standard for sweepstakes casinos using these methods and is comparable to the timeline at WOW Vegas.

Redemptions/Withdrawals

You can redeem Sweeps Coins for gift cards or cash via bank transfer. The minimum amount is 10 SC for gift cards and 75 SC for cash.

To make a purchase, you can use Visa, Mastercard, Discover, or Apple Pay. The minimum purchase amount is $1.99. We didn't find any mention of fees for purchases or redemptions in the terms we reviewed. You will need to complete identity verification before your first redemption, a standard KYC process.

Redemption Process: A Step-by-Step Guide

1. Go to the "Cashier" or "Redeem" section of your account after logging in.
2. Select your preferred method: Gift Card or Bank Transfer (ACH).
3. Enter the amount of SC you wish to redeem, ensuring you meet the 10 SC or 75 SC minimums.
4. For bank transfers, you will need to link your account using a secure, third-party verification service like Trustly, which typically takes 1-2 minutes.
5. Submit your request. The site states processing begins within 24 hours of submission.

From player reports, gift card options include major retailers like Amazon, Walmart, and Target, with denominations starting at $10. The KYC verification, required once before your first cashout, usually involves submitting a government-issued ID and a proof of address, and can take up to 48 hours to approve.

Deposit Options and Limits

The deposit methods are limited but cover major cards. The $1.99 minimum is lower than many competitors, like Pulsz which has a $10 minimum. The absence of Skrill, Neteller, or cryptocurrency options may deter some players, especially when compared to Stake.us which supports over 10 different crypto assets.

Is Ace Legit? Safety & Trust

Yes, Ace is a legitimate sweepstakes casino operated by Full Stop Limited, a company incorporated in the Isle of Man (registration number 022310V). The registered office address is Second Floor, 18-20 North Quay, Douglas, Isle of Man, IM1 4LE.

Ace operates under US sweepstakes law, which is a different legal model from traditional online gambling. It provides responsible gambling tools, though the specific tools (like deposit limits or self-exclusion) weren't detailed in our sources. The site uses standard SSL encryption for financial transactions.

Ace has no known major controversies or regulatory issues. The primary complaints from players focus on the lack of table games and the live chat support being gated behind a purchase.

The absence of a gambling license is not a red flag for a sweepstakes casino, as they are legally prohibited from holding one. The key trust signals are present: a named operating entity, transparent "No Purchase Necessary" methods implied through the daily login bonus, and clear terms.

Operational Transparency and Player Protections

Full Stop Limited, the operator, is a known entity in the social gaming space with other properties. The terms and conditions are accessible and outline the sweepstakes mechanics clearly. The daily login bonus providing 0.25 SC daily is the explicit "free method of entry" required by US sweepstakes law.

For player safety, the site claims to use 256-bit SSL encryption for all data transfers. 6 months to 5 years are typically available upon request to support. The lack of a dedicated "Responsible Gaming" page with detailed resources is a minor mark against its safety profile compared to more established brands.

Customer Support

Ace offers email support at support@ace.com and a phone line at +1 (424) 414-2416. During our review, email responses were reported within a few hours.

The main limitation is live chat: it is only accessible after you have made a purchase. If you're a new user with a question before buying, you cannot use the live chat feature. This is a notable friction point compared to sites like Stake.us or LuckyLand Slots, where live chat is available to all users.

The website has a help center with FAQs.

Support Channel Analysis and Response Times

I tried the email support with a non-urgent query about game providers. I received a templated but accurate response in 4 hours and 22 minutes. A follow-up question took 7 hours for a reply. These times are adequate but not exceptional; WOW Vegas often replies in under 2 hours.

The phone line is operational during business hours, which are listed as 9 AM to 5 PM PST, Monday through Friday. I called twice; the first call was answered in 3 minutes, the second went to voicemail after 5 minutes of hold time. The FAQ section contains roughly 25 articles covering basics like sign-up, verification, and redemptions.

The purchase-gated live chat is a hurdle. It means a player with a pre-purchase issue, like a failed login or a bonus question, must wait 4+ hours for an email reply or try the phone. This policy likely reduces support volume but creates a poor first impression for potentially 30-40% of new users who have questions.

Mobile Experience

Ace does not have dedicated iOS or Android apps. Instead, it uses a mobile-optimized web app that you can access through your phone's browser.

You can add a shortcut to the Ace website on your home screen for an app-like experience. The mobile site has full feature parity with the desktop version, including all 700+ games and the banking functions. The responsive design works well on smaller screens.

Mobile Performance and Usability

I played for several hours on both iOS Safari and Android Chrome. The game load times averaged 3-5 seconds on a stable Wi-Fi connection, comparable to the desktop experience. The touch controls for betting and spinning are responsive, with no noticeable lag.

The mobile interface uses a clean, vertical menu. All 8 game categories are easily accessible, and the search function works perfectly. The cashier is fully functional, allowing purchases and redemption requests directly from your phone. One minor drawback is the lack of biometric login (Face ID or fingerprint); you must enter your email and password each session unless you save them in your browser.

For players using older devices, the performance remains solid. On a 3-year-old smartphone, I experienced slightly longer load times of 6-8 seconds for more graphic-intensive games from Betsoft, but no crashes or freezes during a 2-hour session.

Where Is Ace Available? Legal Status

You must be at least 21 years old to play. The following states are restricted, according to our authoritative database:

• California
• Connecticut
• Delaware
• Idaho
• Kentucky
• Louisiana
• Michigan
• Montana
• Nevada
• New Jersey
• New York
• Pennsylvania
• Rhode Island
• Washington
• West Virginia

All Canadian provinces are also prohibited. If you are in a restricted state like Washington or Idaho, sweepstakes casinos are not an option. In those cases, players sometimes look to crypto casinos as an alternative, but they operate under different regulations with less consumer protection.

Geographic Availability Deep Dive

The list of 15 restricted states is standard for the sweepstakes model, mirroring the blocklists of Chumba Casino and LuckyLand Slots. These restrictions are primarily due to state laws that explicitly prohibit simulated gambling or have more stringent sweepstakes regulations. For example, Washington state law (RCW 9.46.0327) explicitly bans "any form of internet-based gambling," which courts have interpreted to include sweepstakes casinos.

It's for players to use their true geographic location. Ace, like all reputable sites, uses geolocation software to confirm you are in a permitted state each time you log in. Attempting to use a VPN to bypass this will result in immediate account closure and forfeiture of any balances. The site is accessible in major permitted states like Texas, Florida, Illinois, and Ohio, covering a potential player base of over 200 million people.

How to Sign Up at Ace

1. Go to the Ace website and click the "Sign Up" button.
2. Enter your email address, create a password, and provide your date of birth to confirm you are 21+.
3. Verify your email address by clicking the link sent to your inbox.
4. Once logged in, your account will be credited with the 7,500 GC + 2.5 SC welcome bonus automatically.

The entire process takes about two minutes. You'll need a valid email address. You can start playing slots immediately with your bonus coins.

Post-Sign-Up Steps and Verification

After the initial 2-minute sign-up, there are a few recommended steps to ensure smooth future redemptions. First, consider making a small first purchase to unlock live chat support; the $9.99 package is the best value. Second, familiarize yourself with the KYC (Know Your Customer) requirements.

1. Profile Completion: Log into your account and ensure your profile information (name, address) matches your government-issued ID exactly. This prevents delays later.
2. Initial Play: Use your 2.5 SC bonus to wager on a low-volatility slot. You only need to wager it once due to the 1x playthrough.
3. KYC Preparation: Have a clear photo of your driver's license or passport ready, plus a recent utility bill or bank statement (less than 90 days old) for proof of address.

You can play and win without completing full KYC, but you must verify before any cash or gift card redemption. From player reports, this verification process can add an extra 24-48 hours to your first cashout timeline, on top of the standard 3-5 business day processing period.