Payment Methods
Ways to buy Gold Coins and redeem Sweeps Coins.
- Trustly
Carnival Citi is a vetted sweepstakes casino. Explore the welcome offer, redemption speeds, and trust signals before you play.
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Last verified February 17, 2026
Scores are independently assessed. See our methodology for details.
Carnival Citi is a sweepstakes casino operated by Citi Media Tech LLC, established in 2023, offering Slots, Video Poker, Arcade, Keno via a dual-currency system (Gold Coins + Sweeps Coins). Available in 22+ US states with a 7.0/10 editorial rating from SweepState.
Rating based on SweepState editorial review
Carnival Citi is a sweepstakes casino launched in 2023 by Citi Media Tech LLC. Verdict: legit with caveats. Strength: huge 10M GC + 5K SC no-purchase welcome bonus. Weakness: limited 200-title game library vs market leaders; prohibited in 28 US states (very narrow footprint). available in 22 US states. Rated 7.0/10 on SweepState; verified April 18, 2026.
Not available in:
State availability can change. Check the operator's current terms.
See the full state-by-state map and methodology| Operator | Citi Media Tech LLC |
|---|---|
| Established | 2023 |
| SweepState Rating | 7.0/10 |
| Min Redemption | 100 SC (~$100) |
| Typical Payout | 1-5 business days |
| Crypto Redemptions | Not accepted |
| Not Available In | 28 US states |
| Last Verified | February 17, 2026 |
Offer details can change. Confirm the latest terms, purchase packages, and redemption rules with the operator before you play.
AMOE / no-purchase entry not verified
We have not verified this operator's specific no-purchase entry route yet. Check the operator's current rules before you play.
How no-purchase entry worksWays to buy Gold Coins and redeem Sweeps Coins.
How you can cash out Sweeps Coins.
Available game categories.
Where this operator legally offers sweepstakes games.
Players who access sweepstakes casinos via mobile devices
Source: American Gaming Association (2025)
SweepState's editorial team documents operator terms, state-availability changes, and player-facing policies using a published methodology and source-first review process.
Methodology: We use documented account, product, redemption, and support checks where metadata exists, and we label reviews more cautiously when those records are incomplete. Official operator terms, support responses, and relevant public or regulatory sources are used as supporting evidence. Public user reports may trigger follow-up review, but they do not replace source-backed verification. Read our full review methodology.
Source-backed but no direct redemption test. SweepState has source or dated review support for this page, but no public-safe metadata showing a direct redemption test.
Last evidence date: 2026-02-17
Factual details supported by SweepState review metadata, database fields, or public-safe evidence status.
These details come from the operator's current terms, product pages, or help content and can change without notice.
Explore other reviewed operators with comparable bonuses and gameplay.
Compare Carnival Citi with similar sweepstakes casinos rated by our team.
Yes, Carnival Citi is a legitimate sweepstakes casino operated by Citi Media Tech LLC. It uses 256-bit SSL encryption and operates under US sweepstakes law. It provides a "No Purchase Necessary" method to get Sweeps Chips. It is a newer site (launched 2023) with less public review history than giants like Chumba, but it is not a scam.
Carnival Citi is available in 22 US states. It is prohibited in 28 states: Arizona, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Washington, and West Virginia. It is also not available in any Canadian province.
Carnival Citi has a much larger welcome bonus (10M GC + 5K SC vs. Chumba's 2M GC + 2 SC) but a much smaller game library (200+ games vs. Chumba's 100+ slots). Chumba has a established loyalty program (Sweeps Club) and a stronger brand reputation. Carnival Citi is banned in more states. Choose Carnival Citi for the big bonus; choose Chumba for more games and a loyalty program.
Carnival Citi processes redemptions within 1 to 5 business days for Venmo, based on our assessment. You need a minimum of 100,000 Sweeps Chips ($100) to request a cashout. There are maximum limits of $10,000 per day and $25,000 per week.
The Carnival Citi welcome bonus is 10,000,000 Gold Coins and 5,000 Sweeps Chips. You get this just for signing up and verifying your email address. No purchase is required. You must wager the Sweeps Chips 1x before redeeming them for prizes.
No, Carnival Citi does not have dedicated iOS or Android apps. You access the casino through your mobile or desktop web browser. The website is mobile-optimized and provides the full game library and features.
The minimum amount you can redeem at Carnival Citi is 100,000 Sweeps Chips, which equals $100. This is a standard threshold shared by many sweepstakes casinos like Chumba and Pulsz.
We could not verify that Carnival Citi has a public VIP or loyalty program. This is a disadvantage compared to competitors like Chumba Casino, Pulsz Casino, and WOW Vegas, which all have structured reward systems for regular players.
For purchases, Carnival Citi accepts Visa, Mastercard, Discover, American Express, Trustly, PayPal, and Venmo. For redemptions, Venmo and Trustly are confirmed methods. There is conflicting information about whether PayPal is also a redemption method; check with support.
Carnival Citi offers 24/7 customer support via live chat, email at support@carnivalciti.com, and phone at 1-786-772-1915. In our review, live chat connected within minutes. Support appears responsive and professional.
Yes. You get 10 million GC and 5,000 SC for free when you sign up. You can also get free Sweeps Chips daily through the login bonus and via a mail-in request, which is the "No Purchase Necessary" method required by sweepstakes law.
Carnival Citi has over 200 games in categories including Slots, Table Games, Video Poker, Arcade, Keno, Solitaire, and Bingo. There are no live dealer games. Featured slots include Octopus Deluxe and Triple Jewels from providers like GMW and Habanero.
We use documented account, product, redemption, and support checks where metadata exists, and we label reviews more cautiously when those records are incomplete.
Ratings and state notes follow our published methodology, which may include operator-term review, source checks, redemption evidence status, and support review.
We create accounts where possible, confirm eligibility checks, and compare advertised offers with the operator's published terms and on-site flows.
What we check: registration flow and identity prompts, bonus amounts, limits, and stated conditions, age and location controls
We test core product paths, game access, and mobile usability to see how the site works in regular use rather than relying on marketing summaries.
What we test: game access and navigation, mobile and desktop usability, clarity of core product information
We document payment methods, request redemptions where possible, and compare the results with the operator's stated timelines and thresholds.
What we verify: available redemption methods, minimum cash-out thresholds, processing time against stated timelines
We contact support channels directly and note response time, clarity, and whether answers match published terms and account behavior.
What we record: channel availability, response quality, consistency between support answers and published terms
We review state availability, responsible-play tools, policy changes, and public or regulatory materials that materially affect the page.
What we compare: state availability statements, responsible-play and disclosure surfaces, public or regulatory source support
SweepState contains affiliate links. When you register through them, we may earn a commission at no additional cost to you. That revenue supports editorial work, documented checks, and site maintenance. Affiliate relationships do not purchase rankings, review conclusions, or page placement.
Ratings and state notes follow our published methodology, which may include operator-term review, source checks, redemption evidence status, and support review.
Read full disclosureSweepstakes play should be treated as entertainment. If play is affecting your finances, time, or wellbeing, use the responsible-play resources linked below.
For help, call 1-800-MY-RESET (1-800-697-3738). 1-800-522-4700 remains active as an alternate National Problem Gambling Helpline access point, or use our responsible-play resources page.
Source: National Council on Problem Gambling. Last checked 2026-05-03. SweepState is an informational review site and does not provide counseling, treatment, crisis support, or medical advice.
Age requirement: You must meet the minimum age requirement in your state to participate. No purchase necessary to play.
Sweepstakes Casino Disclaimer: Sweepstakes casino availability varies by state and by operator. No purchase is necessary to participate in the sweepstakes model. Players may obtain free Sweeps Coins through daily login bonuses, mail-in requests, or promotional giveaways when those methods are offered.
Carnival Citi is a sweepstakes casino platform. Gold Coins have no monetary value and are for entertainment only. Sweeps Coins can be redeemed for prizes where operator terms and local rules permit it.
Eligibility: Must be 18+ (21+ in most states) to participate. Not currently available in California, New York, and Washington, among others. Additional restrictions may apply based on your location.
Responsible Gaming: If you or someone you know has a gambling problem, call 1-800-MY-RESET (1-800-697-3738) (National Problem Gambling Helpline). 1-800-522-4700 remains active as an alternate access point. Learn about responsible play.
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